We currently only ship within New Zealand. If you are outside of New Zealand and would like to purchase Sacro please email us at online@sacrobeverages.com so we can learn where we should next make Sacro available online.
We do our best to get orders dispatched within 24 hours Monday to Friday. Generally speaking, any orders placed before 12pm Mon-Fri should be sent out that day. Orders made after 12pm will generally be dispatched the following day. Normal delivery times can range from 2-4 working days (excluding rural delivery)
If you are in the South Island of New Zealand, please factor in ~2 extra days on top of normal delivery times.
Orders placed on a Friday (before 12pm) should be dispatched same day. Orders placed after 12pm Friday will be processed and dispatched Monday.
Tracking Shipments
When your order ships from our fulfilment warehouse, you will receive a shipment confirmation email that includes a tracking number.
In the unlikely event your order gets lost, stolen or arrives damaged, please contact online@sacrobeverages.com and we'll find a fitting solution for the issue.
Returns and Refunds
Return and refund queries should be directed to online@sacrobeverages.com. We will do our best to accommodate to your needs and provide a solution.
Returns requests must be actioned within one week of delivery.
Payment for returned shipping is the receivers responsibility.
Shipping charges will be deducted from any refund if the item is not collected from the drop off/LPO and is returned to us.
Please see our Refunds policy for more information on Refund eligibility and processing.
